Privacy Policy for Lucas Window Replacement

Effective Date: 6/24/25

At Lucas Window Replacement, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

When you visit our website or contact us, we may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and physical address.
  • Service Details: Information related to your home or property, such as project requests, photos, and window specifications.
  • Technical Data: IP address, browser type, referring website, and pages visited (via cookies and analytics tools).
  • Communications: Any messages or inquiries you send to us via contact forms, email, or phone.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your inquiries and provide quotes or services.
  • To schedule consultations, installations, and follow-ups.
  • To improve our website, services, and customer experience.
  • To send appointment reminders, updates, or promotional messages (you can opt-out at any time).
  • To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only when necessary to:

  • Fulfill service requests (e.g., manufacturers, delivery crews, installation teams).
  • Process payments or financing (if applicable).
  • Comply with legal or regulatory obligations.

All partners are required to keep your information confidential.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we strive to protect your data against unauthorized access or misuse.

5. Your Choices

You may:

  • Opt out of marketing communications at any time.
  • Request access, correction, or deletion of your personal data by contacting us directly.
  • Disable cookies via your browser settings, though this may affect website functionality.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will delete it.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the updated effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Lucas Window Replacement
995 W Lucas Rd Unit 200, Lucas, TX 75002
[Your Business Phone Number]
[Your Business Email Address]